Silverix – Privacy Policy

Silverix is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or purchase our products.

Information We Collect

We may collect the following personal information:

• Name, email address, billing and shipping addresses

• Payment information (processed securely via third-party providers)

• Order details and customer service interactions

• IP address and browsing information to improve website experience

For custom prints, we may also collect the images you upload for printing purposes.

How We Use Your Information

We use your information to:

• Process orders and payments

• Communicate order status and support requests

• Improve our products, services, and website

• Provide marketing communications (if you have opted in)

• Fulfil legal obligations

Data Security

• All personal information is stored securely and transmitted via encrypted connections.

• We use trusted third-party payment processors to ensure secure transactions.

• Access to customer data is restricted to authorized personnel only.

Sharing Information

We do not sell or rent your personal information. We may share your information with:

• Payment processors for order fulfilment

• Shipping providers for delivery purposes

• Legal authorities if required by law

Cookies & Tracking

Our website uses cookies and similar technologies to:

• Improve site performance

• Analyse user behaviour

• Personalize content

You can manage cookie preferences through your browser settings.

Your Rights

Under UK law, you have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate data

• Request deletion of your data (where applicable)

• Withdraw consent for marketing communications

To exercise your rights, please contact:

Email: contact@silverix.co.uk

Children’s Privacy

Our website and services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children.

Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on the website with an updated effective date.